Our payments platform technologies give you everything you need to run an advanced payments program in one place, including the expertise to make payments smarter, faster, and more profitable. If you do not agree to be bound by the Terms of Service, you may not use this Site. Get the law firm tech support you need with LEAP Help Center, HelpDesk, online chat, training videos, help articles, LEAP University, and more. I dont know how to make it any more clear .. do you need an invitation to my appointments so that you can see Im actually having dental work done? You can view the status of your claims and upload documentation easily with our benefits mobile app or through your online account. For all fuel, service, and maintenance transactions under $100: If your credit card machines accept WEX cards, simply swipe the card and follow the instructions. After 4 phone calls and 2 emails over the course of a week I was told to file a fraud complaint with my bank. What separates the professionals from the amateurs is the ability to manage "difficult" customers. The most recent review referencing their processing services describes unexpected account creation and inadequate customer support: A d minus rating. ; From LEAP Web, click at the top-right corner and select Support Community.The LEAP Help Center will open in a new window. message, please email Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. We have been in operation since 2009, diligently conducting comprehensive research, publishing extensive reviews, and monitoring more than 1,000 payment processors. If you hit the station limit but still need more fuel, you can begin a second transaction at the pump to finish filling. For maintenance under $100 Customer service is miserable. Communications Choices. But shortly after my first few payments, I noticed an increase in fees and charges unrelated to my actual gas purchases. Si vous continuez voir ce finance charge has been 150% APR. And while I do all that I can wait until the investigation is complete for my $4000.00 to come back. Consult the services of a competent professional when you need this type of assistance. o Patents or patent applications This is BS. A .gov website belongs to an official government organization in the United States. Phillip has researched and reviewed over 1,000 merchant services providers over the last 15 years. Your continued use of the services after WEX Health posts or otherwise notifies you of any changes indicate your agreement to the changes. WEX is in a unique position to understand the latest benefits trends because the wide data pool built on our WEX benefits platform includes millions of HSAs and other benefits accounts. para informarnos de que tienes problemas. Then Class action suit! Hopefully they get banned from my state at least. You can pay for fuel and maintenance for your GSA Fleet-leased vehicle with the Wright Express, Inc. (WEX) Fleet Mastercard. Direct any questions about Fleet card orders to replacementcards@gsa.gov. Women play an important role at WEX. Even after we paid their extortion money, WEX kept our account locked. Additionally, finance charges in the amount of $75 started to be charged to my account in January 2022 and every other month thereafter. The rental request and sequence number appear on each vehicle record in the card contractor electronic access system (EAS). WexBocaLink.setUrl("locations-flyout", "WEXFleetUniversal", "cc1"); Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. You can view the status of your claims and upload documentation easily with our benefits mobile app or through your online account. I dont see how paying an extra $178.12 over the cost of the fuel is saving me anything. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Fleet One, EFS and CrossRoads fleet cards are administered by WEX Inc. ( ) App Center Help. While we take certain measures designed to protect the confidentiality of your information, due to the nature of the Internet we cannot and do not guarantee that all information will remain secure. They are COPAYS for crying out loud. Wex Inc. Credit Card Processing 2023: Reviews & Complaints It's a cut throat industry. through LEAP by WEX for faster resolution. Military veterans possess invaluable leadership skills and business acumen. EFS/WEx decided to debit our account and send us a check. Business response. Violation of trademark and copyright laws may result in significant civil liability or criminal penalties under United States and/or worldwide copyright and trademark laws. Watch this corrupt company and dont use them for your poor employees. Coverage is provided by an insurance company currently rated A- (excellent) by A.M. Best. Reviews dated before this date may not score in accordance with the following. unless lodging is not available at the work activity, then the agency may authorize the rate where naar Processing statements are intentionally complicated so that they can overcharge you. Phillip is the creator of this website and has written over 1,500 articles covering numerous payment acceptance topics. Pumps have dollar limits built into their software that card providers cannot override. The GSA Fleet WEX card is accepted at over 180,000 fueling and maintenance sites in all 50 states, U.S. territories, and Canada. If your card is lost, stolen, compromised, or broken, contact your agency vehicle coordinator to order a replacement. You agree that WEX Health may send these communications to you via email or by posting them on one of our sponsored websites. FleetOne Support Guides The services may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve and enhance the features and performance of the services. After logging in, select "Fleet Leasing Card Replacement" from the "Manage My Fleet" dropdown on the main page. This allows us to see the company through a different lens or perspective than we normally would. WEX Health is not in the business of providing legal, financial, accounting, health care or other professional services or advice. Worst company managing my health care funds. Ive closed my account with this company due to these exorbitant, hidden charges to my gas purchases, but I need the issue corrected to bring my credit rating back to its previously good standing! If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). After getting a charge of over $681 on a $3000 bill we called. With a female CEO, an executive team with 30% female leadership, and global workforce that is nearly half female, women are a key part of WEXs business at all levels. The energy consumption data is recorded by vehicle tag and published along with your other fueling transactions in the GSA Fleet Drive-thru fuel usage report (FUR). Where does it work? What if additional documentation is required? The companys pricing is not especially competitive, but it has maintained a low overall complaint rate relative to its size. I am seeking legal advice to sue them to recover the monies they have received in my name (HSA). WEX Health, Inc. (WEX) is a third party administrator that provides COBRA administrative services on behalf of employers pursuant to service contracts with the . The company doesnt care and their customer service sucks as they treat you like you are trying to dodge a payment when in fact you are trying to make one my small business will find another fuel card and cancel wex never to return. WEX is the leading solution for your end-to-end HR benefits administration needs. WEX Health has not reviewed such sites and is not responsible for the contents or availability of such sites or for products or services offered on such sites. We will ship fuel card(s) to the designated rental point of contact via overnight trackable shipping. The vehicle tag number is located in the lower left corner of the card. Error, The Per Diem API is not responding. IN NO EVENT SHALL WEX HEALTH (INCLUDING FOR THE PURPOSES OF THIS SECTION ITS AFFILIATES, VENDORS AND LICENSORS AND ALL OF WEX HEALTH AND THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS) BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY, INCLUDING, WITHOUT LIMITATION, PERSONS OR ENTITIES WHO MAY SUBMIT INFORMATION TERMS OF SERVICE TO, USE OR RELY ON THIS SITE OR TO WHOM ANY INFORMATION ON THIS SITE MAY BE FURNISHED, FOR ANY LOSS OR DAMAGE OF ANY KIND OR CHARACTER WHATSOEVER, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHERWISE, ARISING OUT OF, BASED UPON OR RESULTING FROM ANY USE OF OR RELIANCE ON THIS SITE OR ANY INFORMATION OR OPINIONS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. If you want a password on the account you have to fill out a form. I know the mail is slow, but it also makes a difference as to when they place the bill in the mail. Ive made several attempts to contact WEX to resolve these charges, but I was never able to reach a representative which is completely unacceptable. 1 Hancock Street At least thank me for giving you $1,000 that was meant for my 5 year olds education. Onze ein Mensch und keine Maschine sind. I am having the same experience. Connect Your Device. T-Chek Online - Contact Us I mean what do they think we are frauding by going to the dr or getting medication? EVEN THOUGH ITS IN THE NAME OF THE BUSINESS? I am highly dissatisfied with the hassle I am currently experiencing with closing the Wex Fleet account. We have the right to change any of the terms of these Terms of Service. FURTHER, WEX HEALTH SHALL NOT BE IN ANY WAY RESPONSIBLE FOR THE CONDUCT OR OMISSIONS OF THIRD PARTIES THAT HAVE POSTED INFORMATION ON THIS SITE OR FOR ANY INFORMATION POSTED ON THIS SITE BY SUCH PARTIES. According to all available information, Wex Inc. is the dominant payment processing option for fleet card acceptance. LeapTV Parent Guide. Thats the receipt this is ridiculous then they freeze your card what kind of HSA does that? Where does it work? Schedule a Consultation Here. I have submitted the same receipt from my eye doctor several times and Wex continues to deny my claim. Merchants must contact GSA Fleet for authorization prior to doing the work at 866-400-0411. Get the latest Health Trends & Insights news in your inbox. I want to make a difference and make people feel like they belong here and WEXPats empowers me to do that by giving me a community of people who have the shared experience of immigrating to a new country for work and the passion to make the transition easier for others. I am switching my health care plan just so I dont have to deal with a company that really doesnt put effort into letting you pay your bills with your money. Get the latest Health Trends & Insights news in your inbox. DREADFUL, I WONDER HOW THEY CONTINUE TO RUN! WEX is a global leader in technology solutions. Contact WEX | WEX addresses and phone numbers | WEX Inc. I notified WEX that this was fraudulent and was told the account wasTerminated assured me closed many times I continue to see statements each month with new charges The phone number for WEX is 866-544-5796 The address is WEX BANK PO Box 4337 The information contained on this Site cannot be considered complete and WEX Health undertakes no commitment to update the information contained on this Site within a particular period of time. I became a Wex customer in November 2021. NEVER let this company get your bank info. One transaction for $164 at Sheetz fuel, made payment, said they didnt receive it. This comes from 2019 stats for hosts with twelve or more trips and "at least average quality metrics". So, in addition to the approx $187 interest charge that had carried over after paying my account balance that they said was due July 28 (ignoring the fact Id already made a second payment and had paid the entire balance), they charged me a $140+ late fee!! Employee Resource Groups are great because it gives everyone a voice regardless of origin and background. If you would like to interview Phillip for your story or podcast, please reach out here. WEX Health reserves the right to refuse service, terminate accounts, remove or edit content at any time with or without notice. Audit Your Current Statement To Find Its Hidden Fees. Why would you need to show a receipt from your dr that does not even make sense? This is a fraudulent account. Our platforms are equipped with resources to help your employers and employees get the answers they need anytime, anywhere. They are nightmare if there is a problem. WEX would not approve our medically related expenses and kept over 1500 dollars of our HSA account. LEAP Client Support - Legal Practice Help Desk| LEAP US Credit Card Processing Services Gravity Payments If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). Vehicle leasing GSA Fleet Leasing is an end-to-end fleet management solution that helps you reduce costs. He has nearly two decades of experience in credit card processing as a journalist and consultant. The sole purpose of the material presented herein is to alert, educate, and inform readers. Please cancel my account. Copyright CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). When you turn to WEX, youll experience worry-free administration and optimize the ROI on your benefits offering. Contact WEXs Merchant Support at 877-259-9552 or gsamerchantsupport@wexinc.com. WEX serves as an extension of your human resources team so you can spend more time focusing on your employees. Our benefits administration solutions solve employers end-to-end benefits needs including HSA, FSA, and COBRA, help employees get the most value from their benefits, and power partners business growth. para nos informar sobre o problema. Businesses most commonly describe unexpected incidental fees and high termination fees. Which I give them, but now Im denied? Don't Fall Into An Expensive Trap. Wex Photo Video Reviews | Read Customer Service Reviews of www I am a new employee and while I enrolled in new benefits they enrolled me into an expired FSA plan for which I was uneligable and was not even an employee of the company for the year they enrolled me. All content on this Site, including, but not limited to, text, photographs, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights (which are governed by United States and worldwide copyright laws and treaty provisions, privacy and publicity laws, and communication regulations and statutes). Leap Insurance Agency, LLC arranges coverage for residential landlords in states where it is licensed to offer insurance products. No results could be found for the location you've entered. Employers | Simplify benefits for everyone | WEX Inc. Search the database of GSA forms, standard (SF) and optional (OF) government forms. WEX Benefits Fleet Cards & Fuel Management Factoring Electronic Payments Corporate Cards Participant Accounts HSA, FSA, HRA/Wellness & Commuter Plans offered through your employer Non-employer Individual HSA Individual plan you enrolled in directly with WEX, not through your employer Directions. People on the phone dont care, they dont have any power to do anything or to help out. Level 2 and Level 3 processing rely upon different interchange ratesthan traditional consumer credit transactions. You can also coordinate with GSA Fleet to obtain reimbursement for tax-free, off-post commercial fuel in full-service area host nations, which is available via Army Air Force Exchange Service (AAFES) or Navy Exchange (NEX) cards or coupons. On the next business day, contact the MCC or your Fleet Service Representative (FSR) to inform GSA Fleet of the location of your vehicle so we can expedite repairs. Ever since WEX took over from Esso-Mobil (Imperial Oil) Fleet fuel cards we have found there to be big issues in their system. Corporate Office ERGs drive diversity by fostering new bonds and communities across the company. They are a credit card company never has an HSA ever asked me for receipts before ever. Looking that way. The only practice management software you need to run a law firm. Please enable Cookies and reload the page. WexBocaLink.setUrl("locations-flyout", "WEXFleetUniversal", "cc1"); Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. You may terminate the Terms of Service at any time by discontinuing your use of this Site and destroying all materials obtained from it. Hard to get a hold of. WEX Fleet Fuel Cards | Contact Us Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. Days later we have found more theft, Fake drivers added to the account. You agree to abide by all additional copyright notices, information, or restrictions contained in any content that is presented on this Site. These Terms of Service shall be governed by and construed and enforced in accordance with the laws of the State of Connecticut, without regard to conflicts of law. Merchant rates agreement is a 60-month contract with automatic renewal for 24-month terms unless canceled six months before the initial termination date. Pursuant to WEX Healths privacy policy, we may disclose to third parties certain aggregate information contained in your registration or other information or related data, provided that, such information will NOT include personally identifying information, except as specifically authorized by you or in the good faith belief that such action is reasonably necessary to comply with the law, legal process, to enforce the Terms of Service, or under any of the other circumstances set forth in our privacy policy, as may be amended from time to time. Our benefits administration solutions solve employers end-to-end benefits needs including HSA, FSA, and COBRA, help employees get the most value from their benefits, and power partners business growth. Kaboodle and much much more. ERGs drive diversity by fostering new bonds and communities across the company. They were completely unreasonable to deal with. You can also reach us by filling out a quick form with information to assist you. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. You can avoid unnecessary unauthorized purchase charges on your agencys monthly GSA vehicle invoice by promptly informing us of any after-hours roadside assistance events. We are committed to ensuring the accountability of credit card processors by bringing transparency to their business practices. How does it work? Never had issues with receipts with my previous company, now they want receipts for any larger copays. See Who It Is Now. We process fuel cards up to 10 days before the rental start date, or as soon as you select a vendor if the request begins in less than 10 days. We're here to answer all of your questions about Wawa Fleet Fuel Cards. Would like to join in class action suit. Share sensitive information only on official, secure websites. questo messaggio, invia un'email all'indirizzo Get clarity before you switch. Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! Our card works at a variety of merchants. Focusing on diversity also means focusing on inclusion. You may not frame, deep link, or otherwise incorporate into another website any of the content or other materials on this Site without our express prior written consent. It is the responsibility of each user of any portion of the Site to ascertain the accuracy of any information before entering into any commitment (financial or otherwise) or undertaking any course of action based upon the information contained in this Site.
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